The RAO supports and enriches the lives of military or DoD retired personnel, their families and eligible former spouses of military retirees. The RAO serves as a liaison between local military or DoD retirees, organizations and agencies working to ensure retirees receive their benefits and entitlements earned for their military service.

Those organizations and agencies include: Defense Finance Accounting Service (DFAS). RAOs are primarily staffed by DoD retirees serving as volunteers. If you are interested in volunteering at a RAO, please contact the RAO nearest to you.

Services Provided

  • Getting things in order checklist
  • Preparing claims
    • Retired Serviceman’s Family Protection Plan (RSFPP)
    • Survivors Benefit Plan (SBP)
    • Death Benefits under the Civil
    • Service Retirement System
    • Unpaid compensation
  • DFAS
    • MyPay enrollment
    • Family Law
    • Dependency Indemnity Compensation (DIC)
    • Retired Casualty Assistance Program (RCAP)
    • Agencies supporting and providing military benefits and entitlements
    • National Personnel Records Center (NPRC) to request active duty service and medical records

Referrals

  • Navy and Marine Corps Relief Society (NMCRS)
  • Medicare, Social Security, TRICARE, Elder Abuse
  • Internal Revenue Service (IRS)
  • Tax Preparation Assistance
  • U.S. Immigration & Naturalization Service
  • CALVETS (California VA benefits & entitlements)
  • Navy Legal, Legal Aid Society Government Life Insurance
  • Military Burial at Sea

Resources

Facility Contact Information
Burial at Sea Program 619-532-8066
Defense Enrollment Eligibility Reporting System (DEERS) 800-538-9552
Department of Veterans Affairs 800-827-1000
Defense Finance Accounting Service (DFAS) 800-321-1080  
Nationwide ID Lab Facilities Make an appointment at: https://rapids-appointments.dmdc.osd.mil
• ID Lab Naval Air Station North Island 619-545-9501
• ID Lab Naval Base San Diego 619-556-9248
• ID Lab Naval Medical Center San Diego:. 619-532-6557
Navy Region Southwest Resources  
Military Funeral Honors 619-556-9790
Office of Personnel Management (OPM) for Civil Service Employment/Annuit Pay 888-767-6738
San Diego County Veterans Service Office 858-694-3222
Social Security Administration 800-772-1213

Southern California National Cemeteries

Bakersfield National Cemetery

866-632-1845

Miramar National Cemetery

858-658-7360

Riverside National Cemetery

951-653-8417

Sacramento Valley National Cemetery

707-693-2460

San Joaquin Valley National Cemetery

209-854-1040

Information about California State Veterans Cemeteries and both open and closed National Cemeteries

Website
TRICARE Express scripts  
Mail Order Pharmacy 877-782-8731
TRICARE for Life (TCL) 866-773-0404
TRICARE Information Center 877-988-9378

Language Interpretation Services

We have staff members fluent in Cantonese and Vietnamese, intermediate in Spanish, and novice in Mandarin to assist non-English speaking family members. Other languages are available through Military One Source.

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Relocating to the Southwest?

Moves can be stressful. We’ve gathered some important information for you to ease the transition.

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Facility Directory

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About Us

Learn more about Fleet & Family Readiness Programs and services.

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Contact Us

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Sponsorships

Partner with Navy MWR to enhance events for our military community while gaining valuable promotional benefits for your business.

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Movies

MWR movie theaters are open to all active duty, reservists, retirees, dependents, DoD civilians, their sponsored guests, and individual contractors. Come one, come all... just come hungry! That's how we keep our movies FREE!

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Tickets

Discount tickets to most Southern California attractions are available at special prices just for the military. Roller coasters, water slides and live entertainment venues are just a few of the ticket offerings.

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Job Opportunities

Join our team! Check out our current Fleet & Family Readiness job openings.