Virtual Counseling

The Fleet & Family Support Center (FFSC) at NAWS China Lake offers confidential, short-term, solution-focused virtual clinical counseling. Sailors and families can access support from the privacy of their home through secure live-video sessions. Virtual counseling can help with relationship concerns, separation, deployment stress, grief, and other challenges related to military and family life.

To request an appointment, call 1-855-205-6749 or submit an online request form.

What Is Virtual Clinical Counseling?

Virtual clinical counseling connects clients with FFSC clinicians through secure video conferencing. This service provides the same non-medical, supportive counseling offered in person, with the convenience of meeting from home or another private location.

Safety & Privacy

Client safety and confidentiality are top priorities. Before counseling begins, providers review informed consent, explain how virtual services work, and discuss potential risks and benefits. Counselors complete an initial assessment to ensure virtual counseling is appropriate and safe for each client.

Who Provides Counseling?

Counseling is conducted by highly trained FFSC clinical professionals. Providers establish clear boundaries and safety procedures, including:

  • Contingency plans in case of technical issues
  • Emergency management planning and review


Schedule an Appointment

Virtual counseling appointments are available by request. Scheduling support is available 24/7 at 1-866-923-6478.